Using this website

This website is run by Life Sciences Hub Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

•    change colours, contrast levels and fonts
•    zoom in up to 300% without the text spilling off the screen
•    navigate most of the website using just a keyboard
•    navigate most of the website using speech recognition software
•    listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

This website’s accessibility

We know some parts of this website are not fully accessible:

•    the text won’t reflow in a single column when you change the size of the browser window
•    you cannot modify the line height or spacing of text
•    most older PDF documents aren’t fully accessible to screen reader software
•    live video streams do not have captions
•    external embedded iFrames such as from YouTube and Spreaker  

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

•    email hello@lifescienceshubwales.com 
•    call 02920 467 030

We will consider your request and respond within 10 working days.

If you can’t view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: 

•    email hello@lifescienceshubwales.com 
•    call 02920 467 030

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Visiting us in person

Our offices have audio induction loops, please contact us before your visit by:

Technical information about this website’s accessibility

Life Sciences Hub Wales Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

Issues with PDFs and other documents

Some of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

By 31 March 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images, video and audio

Our live video streams do not have captions incorporated as part of the normal standard of production. 

We don't plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We work with our supplier to continuously monitor and address any accessibility issues introduced during the ongoing development and updating of the website.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020
This website was last tested on 22 September 2020.  The test was carried out by our contractor; S8080.